Published on : Saturday, December 29, 2018
The annual ranking attributed Delta’s recognition to “ample Member benefits, large network of flight destinations and high volume of daily domestic flights.” Each year, the rankings identify 25 hotel and airline loyalty programs with the most rewarding perks for everyday travelers.
“Loyalty isn’t just about a benefit or program element – it’s about connecting with customers,” said Sandeep Dube, Delta’s Vice President – Customer Engagement and Loyalty. “That connection happens when a customer sees Delta and SkyMiles as a partner in their journey – and earning that trust has been our focus as we’ve continued to elevate SkyMiles to be a leading loyalty program.”
Climbing from the No. 9 position just three years ago, Delta has been investing in SkyMiles over the past several years – unique benefits include:
Miles never expire
No blackout dates for Award Tickets on any Delta Air Lines flight
Miles can be redeemed to travel to +1,000 cities with Delta and its partners
Industry-leading Medallion Benefits like: Complimentary Upgrades to Delta One on all domestic flights, Rollover Medallion Qualification Miles (MQMs) and Choice Benefits for Diamond and Platinum Medallion Members
“All 80,000 people on the Delta team are going to keep working hard to show our Members how much we value their business by continuing to take care of them, expanding the ways they can earn and redeem miles, and creating an ecosystem of industry-leading partnerships that bring value to them – not just when they travel, but every day,” Dube continued.
The program differentiators are complemented by innovative partnerships that provide more ways to easily earn miles on everyday purchases with brands customers love like Airbnb and Lyft, along with new ways to easily redeem miles on everything from attending once-in-a-lifetime events through SkyMiles Experiences to enjoying a premium drink at Delta Sky Club.
“The seemingly endless options for travel rewards can make choosing a program daunting,” said Christine Smith, travel editor at U.S. News. “The top ranked rewards programs offer all travelers the perks they care most about, including those that give the most bang for their buck. Whether it’s a free night, flight or specific amenities, travelers can narrow down their options to find the programs that are exactly the right fit for them.”